When you receive your Hardware Device, it's time to associate it with an agent in the app. If the agent does not exist, you need to create it first.

On the Hardware Device, you should see a serial number of 12 characters. The serial number is unique and identifies the Hardware Device itself.

To associate the device:

  • Click on Agents in the tab bar
  • Click on the Agent you want to associate with the device
  • Click on the three dots on the top right corner (i.e more options)
  • Click on Associate Device
  • Enter the device serial number and click Associate
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