When you receive your Hardware Agent, it's time to associate it with an agent in the app. If the agent does not exist, you need to create it first.

On the Hardware Agent, you should see a serial number of 12 characters. The serial number is unique and identifies the Hardware Agent itself.

To associate the hardware agent:

  • Click on Agents in the tab bar
  • Click on the Agent you want to associate with the hardware agent
  • Click on the three dots on the top right corner (i.e more options)
  • Click on Associate Hardware Agent
  • Enter the Hardware Agent Serial Number and click Associate
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